About
About Excela Homes
Pioneering investment with integrity and innovation
Excela Homes is a socially driven property company dedicated to redefining housing standards through compassion, inclusion, and sustainability. Founded by two brothers who arrived in the UK as international students, Excela was born from a shared desire to give back to the society that welcomed them — by creating housing opportunities for those too often overlooked.
We specialise in providing high-quality, safe, and dignified accommodation to all. Rooted in empathy and driven by a commitment to social impact, Excela goes beyond bricks and mortar. Our homes are thoughtfully designed to be modern, comfortable, and aligned with 21st-century living standards, while sustainability is embedded in every aspect of our operations.
Through strong partnerships with local authorities, charities, and community organisations, we ensure that each resident not only has a place to live, but a foundation on which to rebuild and thrive. Excela Homes continues to grow as a trusted name in ethical housing, offering hope, stability, and opportunity where it’s needed most.
Our Vision
To be a trusted leader in ethical housing across London and Liverpool, setting the standard for inclusive, sustainable, and socially responsible accommodation that empowers individuals and strengthens communities.
Our Mission
To provide safe, high-quality, and compassionate housing solutions for everyone while promoting dignity, inclusion, and long-term wellbeing.
We are committed to creating homes that go beyond shelter, enabling lives to be rebuilt with stability, respect, and hope.
Our Core Values
At Excela Homes, our core values guide everything we do, ensuring that every home we provide supports dignity, safety, and a sense of belonging.
Compassion
We approach every individual and situation with empathy, understanding, and respect.
Inclusion
We welcome and support people from all backgrounds, prioritising equity and fairness in everything we do.
Integrity
We are honest, transparent, and accountable in our operations and relationships
Sustainability
We design and manage our properties with a focus on environmental responsibility and long-term community impact.
Quality
We are committed to maintaining high standards of safety, comfort, and modern living in every home we provide
Our Tenants
At Excela Homes, we believe that safe, high-quality housing should be accessible to everyone. Our tenants come from a wide range of backgrounds — from working professionals and families to individuals facing housing barriers or in need of a fresh start.
Whether you’re looking for a long-term rental, short-term accommodation, or somewhere safe and stable during a period of transition, we’re committed to providing homes that are clean, modern, and welcoming.
What all our tenants can expect:
- Respectful, responsive property management
- Homely, fully maintained living environments
- Clear communication and tenant support
- A focus on inclusion, privacy, and comfort
- We take pride in offering homes that meet the needs of real people — not just in bricks and mortar, but in dignity, safety, and sustainability.
FAQ's
Frequently asked questions
A tenancy agreement is a contract signed by both the tenant and the landlord. It outlines all the rules to which both parties must comply.
In most cases, a tenant can only decorate or make changes to the property with permission. We recommend receiving this permission in writing.
Yes. It’s important to keep paying your rent on time and in full as it could negatively affect your credit score and your chances of gaining credit, or a mortgage, in the future.
Excela is responsible for maintaining the property in a good state of repair. We will take care of this directly.
Excela will regularly schedule visits to the property. We want to make sure that the property is being looked after and maintained in a good condition, and we’ll be looking for any maintenance issues.
It is always your responsibility to pay the rent, but circumstances change. What happens if you become unemployed or are unable to work due to sickness? The most important thing is not to let arrears pile up until they’re unmanageable. Speak to us and see if you can reschedule your payments. And don’t forget, you can get insured against sickness and unemployment to keep yourself protected. Find out more about Tenant Income Protection.
If you are tied into a fixed term contract, you will be liable for the rent until the fixed term is finished. If you are no longer in a fixed term contract (i.e. a rolling contract) your tenancy agreement will define the notice you need to give. We can always try and be flexible though if there is an appropriate rationale.
Don’t worry – accidents happen. Tell us as soon as possible. You will be expected to cover the cost of putting it right. Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.
In some circumstances, a tenant may not be approved immediately via referencing. Obvious examples are students without a regular income, or someone leaving their family home for the first time with no renting history. This is not uncommon, and there are still options for tenants in this position. We will work with you and do our best to help you out.
As part of the referencing process we need to be sure a tenant is who they say they are. We will require a proof of residency (such as a utility or council tax bill from the last 3 months) and proof of ID (such as a passport or driving licence).
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.